service standard

PENGAWASAN INTERNAL

  • Dilakukan oleh Quality, Health, Safety & Security PT Terminal Teluk Lamong
  • Dilakukan oleh Satuan Pengawas Internal PT Terminal Teluk Lamong
  • Dilakukan oleh Satuan Pengawas Internal PT Pelabuhan Indonesia III (Persero)

PERSYARATAN

  • KTP Pemilik/Pimpinan Perusahaan
  • Surat Izin Usaha Perdagangan (SIUP)
  • Nomor Pokok Wajib Pajak (NPWP) Perusahaan
  • Sertifikat Keanggotaan Asosiasi (GEPI/GENSI untuk Shipper, ALFI ILFA untuk Forwarder/EMKL/LPPJK/Organda untuk Perusahaan Jasa Angkutan
  • Surat Keterangan Domisili dari Pemerintah Daerah setempat
  • Pengisian Data Perusahaan melalui webaccess yang dapat dilakukan melalui portal website Webaccess

EVALUASI KINERJA PELAYANAN

Evaluasi kinerja Pelaksana menggunakan aplikasi SAP SUCCESS FACTORS, dimana Pelaksana dinilai secara 360 derajat, yaitu dinilai oleh Atasan, peers (teman kerja sederajat), dan bawahan (jika ada)

JANGKA WAKTU PELAYANAN

KOMPETENSI PELAKSANA

  • Pendidikan minimal S1 / sederajat
  • Mematuhi perundang - undangan yang berlaku
  • Memiliki Sertifikasi Profesi

JAMINAN PELAYANAN

  • ISO 9001 : 2015 tentang Sistem Manajemen Mutu
  • ISO 14001 : 2015 tentang Sistem Manajemen Lingkungan
  • OHSAS : 2017 tentang Sistem Manajemen Keselamatan & Kesehatan Kerja

PENANGANAN PENGADUAN, SARAN DAN MASUKAN

JUMLAH PELAKSANA

PRODUK PELAYANAN

CUSTOMER SATISFICATION

JAMINAN KEAMANAN DAN KESELAMATAN PELAYANAN

DASAR HUKUM

VISIT THIS LINK
alert and report
vessel schedule

VESSEL SCHEDULES

 

01

MERATUS LABUAN BAJO 1914 / 1915

ETB : 20/08/2019 17:00

ATB : 21/08/2019 06:54

ETD : 22/08/2019 04:00

ATD : -

Open Stack : 15/08/2019 17:00

Closing Time Container :

21/08/2019 20:00

02

MERATUS WAIGEO 1911 / 1912

ETB : 21/08/2019 08:00

ATB : 21/08/2019 07:30

ETD : 23/08/2019 00:30

ATD : -

Open Stack : 16/08/2019 08:00

Closing Time Container :

22/08/2019 07:00

03

DERAJAT 24/19 / 25/19

ETB : 21/08/2019 16:00

ATB : 21/08/2019 21:47

ETD : 22/08/2019 09:00

ATD : -

Open Stack : 16/08/2019 16:00

Closing Time Container :

22/08/2019 01:36

04

MERATUS BORNEO 1925 / 1926

ETB : 21/08/2019 18:00

ATB : 21/08/2019 16:38

ETD : 22/08/2019 08:00

ATD : -

Open Stack : 16/08/2019 18:00

Closing Time Container :

22/08/2019 00:00

05

TANTO REJEKI 259 / 260

ETB : 21/08/2019 21:00

ATB : -

ETD : 22/08/2019 17:00

ATD : -

Open Stack : 16/08/2019 21:00

Closing Time Container :

22/08/2019 08:00

06

YM EFFICIENCY 125S / 125N

ETB : 22/08/2019 04:00

ATB : -

ETD : 23/08/2019 05:00

ATD : -

Open Stack : 17/08/2019 04:00

Closing Time Container :

22/08/2019 07:00

07

GLOBAL BONANSA 0 / 0

ETB : 22/08/2019 14:00

ATB : -

ETD : 25/08/2019 06:00

ATD : -

Open Stack : 17/08/2019 14:00

Closing Time Container :

20/08/2019 12:00

08

MUARA MAS 4119 / 4119

ETB : 22/08/2019 15:00

ATB : -

ETD : 23/08/2019 20:00

ATD : -

Open Stack : 17/08/2019 15:00

Closing Time Container :

22/08/2019 14:00

09

LINTAS BENGKULU BKL015S / BKL015N

ETB : 23/08/2019 06:00

ATB : -

ETD : 24/08/2019 06:00

ATD : -

Open Stack : 18/08/2019 06:00

Closing Time Container :

22/08/2019 23:00

10

NORTHERN VOLITION 1908S / 1908N

ETB : 23/08/2019 08:00

ATB : -

ETD : 24/08/2019 10:30

ATD : -

Open Stack : 18/08/2019 08:00

Closing Time Container :

23/08/2019 02:00

11

GULF MAS 6119 / 6119

ETB : 23/08/2019 20:00

ATB : -

ETD : 24/08/2019 13:30

ATD : -

Open Stack : 18/08/2019 20:00

Closing Time Container :

23/08/2019 14:00

12

MERATUS LARANTUKA 1917 / 1918

ETB : 23/08/2019 23:00

ATB : -

ETD : 25/08/2019 05:30

ATD : -

Open Stack : 18/08/2019 23:00

Closing Time Container :

23/08/2019 17:00

13

KMTC NHAVA SHEVA 1908S / 1908N

ETB : 24/08/2019 06:00

ATB : -

ETD : 25/08/2019 05:30

ATD : -

Open Stack : 19/08/2019 06:00

Closing Time Container :

24/08/2019 00:00

14

JAVELIN 10519 / 10519

ETB : 24/08/2019 08:00

ATB : -

ETD : 24/08/2019 16:30

ATD : -

Open Stack : 19/08/2019 08:00

Closing Time Container :

24/08/2019 02:00

15

SEGARA MAS 5919 / 5919

ETB : 24/08/2019 08:00

ATB : -

ETD : 25/08/2019 14:30

ATD : -

Open Stack : 19/08/2019 08:00

Closing Time Container :

22/08/2019 17:00

16

LUMOSO BAHAGIA 320 / 321

ETB : 24/08/2019 16:00

ATB : -

ETD : 25/08/2019 06:30

ATD : -

Open Stack : 19/08/2019 16:00

Closing Time Container :

24/08/2019 10:00

17

YANGZE NAVIGATION V1903 / V1903

ETB : 25/08/2019 11:00

ATB : -

ETD : 28/08/2019 11:00

ATD : -

Open Stack : 20/08/2019 11:00

Closing Time Container :

20/08/2019 18:00

18

PRATIWI SATU 19/19 / 20/19

ETB : 25/08/2019 16:00

ATB : -

ETD : 26/08/2019 02:30

ATD : -

Open Stack : 20/08/2019 16:00

Closing Time Container :

22/08/2019 10:00

19

QINGDAO TOWER 933S / 935N

ETB : 25/08/2019 20:00

ATB : -

ETD : 26/08/2019 21:30

ATD : -

Open Stack : 20/08/2019 20:00

Closing Time Container :

25/08/2019 14:00

20

KEDUNG MAS 4119 / 4119

ETB : 25/08/2019 23:00

ATB : -

ETD : 25/08/2019 23:30

ATD : -

Open Stack : 20/08/2019 23:00

Closing Time Container :

25/08/2019 17:00

21

TANTO BERSINAR 89B / 90

ETB : 26/08/2019 06:00

ATB : -

ETD : 26/08/2019 06:30

ATD : -

Open Stack : 21/08/2019 06:00

Closing Time Container :

26/08/2019 00:00

22

SITU MAS 5919 / 5919

ETB : 26/08/2019 08:00

ATB : -

ETD : 28/08/2019 00:30

ATD : -

Open Stack : 21/08/2019 08:00

Closing Time Container :

26/08/2019 02:00

23

FREEDOM 10319 / 10319

ETB : 26/08/2019 10:00

ATB : -

ETD : 26/08/2019 10:30

ATD : -

Open Stack : 21/08/2019 10:00

Closing Time Container :

26/08/2019 04:00

24

MERATUS PALEMBANG 03 / 03

ETB : 27/08/2019 23:00

ATB : -

ETD : 28/08/2019 21:30

ATD : -

Open Stack : 22/08/2019 23:00

Closing Time Container :

27/08/2019 17:00

25

POSEN 1908S / 1908N

ETB : 28/08/2019 08:00

ATB : -

ETD : 29/08/2019 03:30

ATD : -

Open Stack : 23/08/2019 08:00

Closing Time Container :

28/08/2019 02:00

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